ForEvermore Weddings by Stephany

Hi Jonathan, Thank you for taking the time to leave a review. We truly understand your disappointment and appreciate the unique opportunity that arose for you and your fiancé. It’s always exciting when life brings unexpected blessings. That said, we do want to clarify our position. Upon booking, services began immediately, your welcome packet was sent, Aisle Planner access was provided, and a planning meeting was scheduled within two weeks, as outlined in our onboarding process. These steps mark the start of our service commitment. While we’re genuinely happy for your new direction, the contract signed was legally binding and included clear cancellation terms which states clearly that we do not return a non-refundable retainer. These policies are in place to protect both our couples and our business. In this case, even though the cancellation was due to a positive opportunity, your decision to terminate the contract still fell under the terms of the agreement. We also want to note that a military discount was extended to you in appreciation of your service, something we are always honored to offer. It’s disheartening to see negative reviews across platforms when we upheld our end of the agreement and followed the outlined procedures. Nonetheless, we sincerely wish you both the very best in your future together and continued success in all that you do. Stephany and the ForEvermore team