Iron & Ivy Films

Jacqua, Thank you so much for your very kind words! Your wedding was such a beautiful celebration and it was such an honor and a joy to capture your celebration!

Thank you for your sweet words, Sydnee! I loved capturing your gorgeous day and telling your beautiful love story through film. Wishing you so much joy in your journey together as a couple!

Hi Jenny, Thank you for taking the time to share your feedback. It was an honor to film your wedding in September of 2023. I’m truly disappointed to hear that your overall experience was negative, especially since your husband’s initial response via email was that your video was “gorgeous”, I delivered your package significantly early, worked hard to complete your requested revisions quickly, delivered a final film that was much longer than what was included in your collection, and even got on a call with you to clear up any lingering misunderstandings — it seemed when we ended that call we were on the same page and you were happy with your experience, only to receive this review from you nearly 1.5 years later. With that being said, I would like to clarify a few important details for transparency’s sake: Music: Your request was for me to edit part of your film to your cocktail musician’s performance of “Tiny Dancer”. I cannot legally edit to “Tiny Dancer” or any rendition of it, due to copyright laws outside of my control. I strive to be fully transparent about music use and licensing with my couples, which is why soundtrack policy is outlined in both your contract and in your questionnaire. However, you can in fact hear him singing in your ceremony and first dance videos in your raw footage library. I also captured shots of him at cocktail hour, which are included in both your film and the raw footage. Speeches: I initially included your husband’s portion of your joint speech in the main film, and once you requested your portion be added, I happily incorporated it. Turnaround time: The turnaround time for your film was well within the contractual deadline — in fact, your film was delivered significantly early. I understand it may have felt like a long wait in anticipation, but it was certainly well within contractual delivery. It is true that my website was being redesigned in 2023, but I hired a design team to handle the rebrand, specifically so that I could focus solely on my couples and their weddings. I’m proud to say that I delivered all of my films ahead of schedule during the website redesign. Social media: I genuinely value every wedding I’m honored to capture, regardless of budget or aesthetic. Like most creatives, I don’t share every event online for a variety of reasons — workload, personal choice, NDAs, etc. It’s never a reflection of the couple or the importance of their day. I was more than happy to make requested revisions to ensure you loved your film. I was committed to making sure your memories were preserved with care and heart. My responses (as evident in our email chain) were enthusiastic and reassuring, and I cleared my schedule to quickly focus on the edits you requested, including the ones not mentioned in your review (i.e., adding in the sound of a horse neighing in the background of the ceremony, a specific shot of the bridal party, etc.). My goal is always to serve each couple with transparency, respect, and excellence. While we may have different perspectives on how things unfolded, I do wish you nothing but happiness in your marriage and every joy in the years to come. Warmly, Brandi