Bally Spring Inn

Would not recommend

We got married on 10/10 and it will be truly an incredible day due to our family and friends. While the venue was beautiful and supportive staff (shoutout to Amelia!) were great, the leadership and organization during the planning process and day of were a mess and we did not get what we paid for. Many of the things we were promised fell through and required us to remind Brandy day of, even though it was all discussed prior to the date in planning meetings (which Brandy even forgot to attend, leaving us sitting at the venue for 50 minutes). Both wedding parties were left without water all morning despite being promised multiple water stations in the getting ready space. Since no one was on the property until an hour after the mentioned time, I was left carrying a pitcher over from the reception space. Decor was not just put in the wrong spot, which wouldn't have been a big deal, but left out entirely, leaving me to fix all the mistakes when I should have been enjoying my wedding day to the fullest. The moment before walking with my father down the aisle was spent correcting cocktail hour decor, they even forgot to serve one of our promised hors d'oeuvres that we paid for. Brandy required us to be constantly on our toes and remembering details that we entrusted her with remembering as we put it on the planning forms. I no longer recommend this venue to anyone as a bride and groom deserve to enjoy the fruits of their labor on their wedding day, and we were not given that. For how much their prices increased, the quality of the experience and rooms decreased.