Question 1

Do you work with assistants or other photographers?

Accepted Answer

Yes. I offer packages that include a second photographer as well as an assistant. I encourage couples with larger, more complex weddings to book these packages, as it will ensure that there are enough people there to help make the day go smoothly. I cannot emphasize enough that a wedding with more than 100 guests should have a second photographer. A second photographer allows for more focus on guest reactions, and time for me to style stunning portraits. An assistant allows for me to be ready at a moment's notice for changes and have an extra set of hands for bridal portraits, styling, and detail shots. It truly takes a team for this!

Question 2

Are you licensed, registered and fully insured?

Accepted Answer

I am a fully insured and registered business! Proof can be provided upon request for venues and clients who need to see it. I purchase my business licenses yearly based on the locations I am booked for. I am registered with the State of South Carolina as an LLC.

Question 3

What’s your back-up plan if you can’t photograph our wedding as planned?

Accepted Answer

In the extreme event that I cannot photograph for you (death, incapacitated, etc) I have arrangements for my husband to find a replacement photographer. If one cannot be obtained, you'll receive a full refund. The process I go through is to find an associate shooter who has a similar shooting style to me, and then I will edit your portraits and deliver as usual. I am involved with several other photographers who are wonderful at what they do and I can contact them if I need to. The Charleston photographer network is strong, and many are ready to fill in at a moment's notice in these situations.

Question 4

How long will it take to see our pictures?

Accepted Answer

My turn around time is between 12 and 16 weeks, depending on the current work load. I always provide a sneak peek about half way through. I take time doing my edits because I want to ensure my photos look the absolute best for you. When I edit, I often take a break and come back to the gallery to make sure my tired eyes didn't miss anything!

Question 5

How many pictures will we get?

Accepted Answer

Gallery sizes depend on several factors. How large, small, or detailed your wedding is; how long I am there; how big your family is; if you have one to two photographers. I will discuss what you should expect during our initial consultation over the phone, when I find out some of these details. On average, expect around 600-800 photographs from your day.

Question 6

Do you also offer video services?

Accepted Answer

No, I focus only on photography so you can get the best wedding pictures possible. I am always willing to help my clients find a videographer, and I have hopes of adding one to my team in the future to include in my packages. Maybe you will hire the videographer I have been looking for!

Question 7

Will you edit all our pictures?

Accepted Answer

Definitely. All final images will be edited for color, saturation, exposure, and sharpness to ensure they look beautiful. Photo retouching is done on bride/groom as a complimentary service. Additional retouching requests (for example, family members or guests) will be at an additional cost.

Question 8

How far in advance should we book you for our wedding?

Accepted Answer

Typically, couples book me about 13 months before their wedding date. I encourage you to reach out as soon as possible about my availability, even if you’re planning on a shorter time frame. I will book up to 24 months in advance. If you are a last minute planner don't worry- I will still look at my books and see where I can fit you in.

Question 9

Do you offer services that aren't listed here in your packages?

Accepted Answer

Yes! It would be impossible to list everything I can photograph for you, so just ask me! I have a list of professional services that I offer to ensure as smooth of a day as possible. I do not list them on my sites to help give myself a competitive edge. Contact me for more info!

Question 10

Do you offer any discounts?

Accepted Answer

Yes. For first responders, military, licensed teachers, and licensed social workers, I offer a 5%discount. This discount is only applicable with a valid ID card/proof of license, and is only valid if it is one of the clients (I.E- Mother of the bride cannot get the discount if she is a first responder and is paying for the wedding- bride or groom must be the one who is a first responder). The discount is not allowed to be combined with any other discount (with the exception of paying with cash and getting that cash discount). You must ask at the time of booking and provide your proof. Cannot be retroactively applied!!

Question 11

Do you use a drone?

Accepted Answer

If requested and paid for at a rate of $300 per wedding, I will bring my drone and provide aerial shots from your day.

Ashley Painter Photography LLC

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About Ashley Painter Photography LLC