Daphne and Iris Florals

Hi Dee! I am so very glad that you were pleased with my floral design services for your big day. I knew from the start we were a great fit as your vision matched so well with my design aesthetic. Truly loved creating bouquets for your large bridal party and romantic tall centerpieces for the reception. Wishing you and John all the best!!

I would like to respond by 1st saying how I am deeply sorry that a bride believes she didn't get 100% from me. I have a lot of pride in my communication skills and professionalism so I would like to leave a just and fair rebuttal. To be clear, there was a lot of communication via texts, phone calls to answer questions and I always responded the same day and many times, within the hour. I need to disclose that she admitted early on that she was "difficult" (see below). OPTIONS: So many options were given for so many things including bouquets, the arbor, and aisle markers. Special attention was given to her bouquet as she wanted callas that her mother had carried. She didn't want roses so I suggested beautiful sweet peas, ranunculus, lisianthus, etc. BRIDESMAID BOUQUET SIZE: I offer a medium size bouquet for $85 in addition to a larger one at $125. My style has never been large and more about design. I want the focus to be on the bride's bouquet. I have posted on Instagram photos of her bridesmaid bouquets. QUALITY: As for florals falling apart, I was onsite for over 2 hours and knew nothing about any issues. Often times a boutonniere that is pinned on by the wedding director may not stay pinned on the lapel and may require 2 pins especially if it is a rose. I have never received any complaint about bouquets. Again, I'd be glad to fix anything onsite and always come prepared. CAKE: With respect to the cake, the baker was aggressively insisting on "what time" I would be done with installing the arbor flowers all for her to get her pictures for her portfolio. I could not commit to an exact time but told her it would be after I had finished what usually takes close to 2 hours to complete. I offered to provide flowers for the cake for free (no big deal) so she can put them on the cake since I could not commit to a time of being done for her photo taking. WELCOME SIGN: It was a very windy day and her sign which did have a flower arrangement on the top, kept falling off the easel onto the ground. I actually made a fresh floral arrangement onsite and placed it next to the guest sign in book which was next to her sign. SILK FLOWERS: With regards to silk, I do have a policy which prohibits one to use flowers from another source which is very common for all florists to state in contracts. Her plan when it got closer to her date was still to use the venue's silk flowers for the arbor even when I had repeatedly told her of my policy. It was at this time that I felt the need for a credit card on file. I am truly sorry if this offended her. Obviously there was confusion as to what "silk" meant and don't understand why she felt I was referring to the drapery for the arbor when it was always about the flowers. APOLOGY FROM BRIDE: To begin, the bride admitted to being difficult. These are her own words where she apologized (from a text): "I promise I'm not trying to make things difficult for you. I know that my indecisiveness has made things more difficult for you and I'm sorry for that. " Honestly, she didn't have to apologize as I understand it can be so stressful to be a bride.