CBD Events LLC dba Catering By Dale

Day-of Staff: 5 stars. Susan/Coordination: 2-stars

The day-of staff was very good, especially the bartender—everyone loved him! The catering staff were friendly and professional, but not super knowledgable about the food. When asked to confirm if certain foods were gluten or allergen free, they didn’t seem to know the ingredients. The coordinator, Susan, seemed accommodating at first but quickly proved to be unprofessional and disorganized. Her emails were short and terse, she frequently failed to reply to important questions, missed key details, and overstepped in so many ways. We were originally quoted a very reasonable price for food and bar, and then she added over 1000 of rentals onto our rental order with a different vendor without our knowledge or permission—(obviously we had accounted for rentals, but I had asked her about what rentals were needed in 3 emails and never received an answer). When we said she should coordinate with our wedding planner, she said “I am your wedding planner.” Our edits to the menu were met with annoyance and frequently ignored, even though we told Susan up front that my husband has anaphylactic food allergies and we would likely need to substitute ingredients—something she said she was happy to accommodate until she actually had to do it, and then was very dismissive. (In response to the allergy list, Susan replied “How do you even go anywhere to eat?”). She sent me multiple urgent sounding text messages about logistics on the morning of the wedding, instead of coordinating with our wedding planner. When I told her we didn’t get around to rolling the silverware into napkins (for a wedding of 30 guests) she said she would have to add to the labor costs and come earlier than planned, despite offering the week before to do essentially all of the table set-up (which we ended up doing ourselves). She had already added labor costs previously, even though the time and guest estimates were lowered. The food was very good and I’m sure CBD Catering would be a good choice for a work event, but for your wedding, don’t bother with all the unnecessary stress that Susan brings with her.