Question 1

What is your payment and refund policy?

Accepted Answer

We require a 50% deposit to confirm your reservation. You’ll receive a full refund if you cancel more than sixty (60) days from your event date, whereas you’ll receive 50% of the deposit if you cancel at least thirty (30) days from your event. Cancellations made less than thirty (30) days before your event will not be refunded. The remaining payment is due within seven days of the completion of the event.

Question 2

Where are you located, and will you travel?

Accepted Answer

We are located in Hyannis on Cape Cod, but we will travel all over New England. Travel over 25 miles from Hyannis will incur an additional charge. If you’d like The Cordial Camper to join your event, contact us to discuss the details.

Question 3

Can you host a cash bar?

Accepted Answer

Unfortunately, as we do not have a liquor license, we cannot collect money in exchange for alcoholic beverages. However, our bartenders are certified to serve the alcohol that you purchase for the event.

Question 4

Do you supply the alcohol?

Accepted Answer

We do not, but we work closely with our friends at Cape Cod Package Store to design a custom beverage menu for your event. You’ll purchase the alcohol directly from Cape Cod Package Store, and The Cordial Camper will take care of the rest!

Question 5

Do you have a rain date policy?

Accepted Answer

Unfortunately, we do not accommodate rain dates. The host is responsible for providing tent cover for our bar cart in the event of inclement weather. We are happy to work with your tent vendor to find the appropriate size tent for your event.

Question 6

What are the technical requirements for the bar?

Accepted Answer

Our bar cart requires a space that is at least 7-feet wide, 16-feet long, and 12-feet high. Our trailer and towing vehicle need this space in order to safely enter and exit the event site while avoiding damage to the grounds, trees, branches, buildings, and vehicles. We also require a level, hard area on which we can tow the trailer without concern. We do not assume damage for soft earth or sprinkler heads that may be torn up if we drive on grass. Finally, we need two electrical outlets within a 50-foot distance of the bar cart. If this isn’t possible, we will provide a generator and charge an additional $100.

Question 7

How far in advance do we need to book?

Accepted Answer

Dates during peak season book up well in advance, but cancellations are possible, so it’s always worth reaching out to see what we have available. That being said, earlier is always better.

The Cordial Camper, LLC

About The Cordial Camper, LLC